GUIDE · 8 min read
Inside the explainability layer of our fraud-detection AI — why every alert ships with evidence.

Every Phoenix decision ships with:
> alert: wire-req-9182
verdict: HOLD (confidence 0.96)
top signals:
- sender_domain_age: 4 days (+0.41)
- new_beneficiary_country: 1st time (+0.27)
- language_bec_similarity: 0.91 (+0.19)
- amount_vs_history: 12.4σ above mean (+0.13)
counterfactual:
- if beneficiary established >90 days → SCORE 0.34 (clear)
policy:
- dual_control required (rule R-027)
Analysts work *faster* when they trust the model. Regulators *audit* explanations, not black-box logits. Customers deserve clarity when a payment is held.
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