Recovery Disclaimer
Please read this before engaging us for any recovery matter. It sets honest expectations about what recovery work can and cannot achieve.
We never guarantee recovery of funds or any legal outcome. Anyone who promises guaranteed recovery or asks for an upfront crypto fee is running a recovery scam - not us.
What we do
Cyberphoenix assists with:
- Documentation and incident review.
- Reporting guidance to banks, exchanges, and authorities.
- Cybersecurity support and containment.
- Tracing support across banks, exchanges, and payment processors.
- Recovery strategy and coordination.
What we cannot guarantee
We cannot guarantee, and do not promise:
- Recovery of funds or reversal of transactions.
- Cooperation from banks, exchanges, or payment processors.
- Any particular law-enforcement action or legal outcome.
- A specific timeline for any of the above.
Any recovery depends on the facts of the case and on actions by banks, exchanges, payment processors, law enforcement, courts, and other third parties, none of which we control.
Beware of recovery scams
Be very cautious of anyone who contacts you out of the blue promising to recover lost funds, guarantees success, asks for an upfront fee in crypto, or claims inside contacts at exchanges. These are hallmarks of a recovery scam. Cyberphoenix will never operate this way.
Not professional advice
Information on this website is general and is not legal, financial, or investment advice. For advice specific to your situation, engage us or a qualified professional under a written agreement.
Questions about this policy?
Contact support@cyberphoenixscamdefense.com. This policy applies to Cyberphoenix LLC, operating cyberphoenixscamdefense.com. Only trust contact details published on this official website.
// More policies
Related legal & trust pages
Every commitment we make is written down and cross-linked. Read how the rest of the program protects you.
Privacy Policy
What we collect, how we use it, and the rights you have over your data.
Terms of Service
The terms that govern your use of our website and services.
Remote Support Consent
How a genuine, consent-based support session works — and how to spot a fake.
No Cold-Call Policy
Exactly how we do and do not contact people, so impersonation is easy to spot.
Refund & Cancellation
How cancellations, retainers, and refunds are handled.
Compliance
The security practices in place today and our program status.
Data Processing (DPA)
How we process personal data on behalf of business clients.